1. 1

   Open Settings → Billing

   Owners and admins can cancel.

2. 2

   Open the billing portal and cancel

   The manage button takes you to Stripe's secure portal, where you can cancel your subscription. It takes effect at the end of the billing period you've already paid for.

3. 3

   Look for the confirmation

   We email you a cancellation confirmation.

• No cancellation fees and no contract on any self-serve plan.
• Refund: if Orbinly isn't right for you, email us within 7 days of your first paid charge for a full refund.
• Your data: after cancelling, it's kept for 30 days so you can export everything as CSV (see Exporting your data). After that it's permanently deleted.

Details of the refund policy are on our Refund Policy page. To close the whole account, see Agency settings.