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Help Center / Plans & billing / Upgrading or downgrading

Upgrading or downgrading

Self-serve plan changes, and when each takes effect.

  1. 1

    Open Settings → Billing

    Owners and admins can change the plan.

  2. 2

    Choose a plan

    Pick monthly or annual billing.

  3. 3

    Confirm

    You're taken to a secure Stripe page to complete the change.

  • Upgrades take effect immediately, with a prorated charge for the rest of the current period.
  • Downgrades and cancellations take effect at the end of your current billing period.
  • To downgrade, your usage needs to fit the lower plan's limits: for example, your client count, team size and number of apps.
  • There are no contracts and no cancellation fees on any self-serve plan.
About to hit a limit? Often the quickest fix is removing an app you don't use or deleting an archived client, rather than upgrading. See Plan limits.
Enterprise isn't self-serve. Talk to sales to arrange it.

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