The email never arrives

• Check spam or junk. First emails from a new sender often land there.
• Make sure the address is spelled correctly, and that it's the one on the contact record. Links are only sent to invited people.
• Wait a minute and check again. Emails can take a moment.
• Search for noreply@orbinly.com (or your own address, if you use a custom email domain).
• If you've asked for a link several times in a short while, there's a limit to prevent abuse: about three requests per email every 15 minutes. Wait a little, then try once more.
• A security check may need to finish first. See Bot protection on sign-in.

The link says it's expired or already used

• Sign-in links last 1 hour and work once. Request a new one from the sign-in page.
• Invitation links last 24 hours. Ask for a Resend invite.
• Some company email systems open links automatically to scan them. That's why the link first opens a page with a Continue button; only pressing Continue uses it up. If it's still failing, ask the sender to resend and press Continue straight away.