Orbinly
Browse all Help Center topics

Help Center / Security & privacy / Bot protection on sign-in

Bot protection on sign-in

The brief security check on sign-in and sign-up, and what to do if it won't complete.

To stop automated attacks, sign-in, sign-up, password-reset and client sign-in-link forms use a security check from Cloudflare (Turnstile). Most people never see it: it runs in the background, and only shows a checkbox if something looks unusual.

  • If it can't run (a content blocker, a very strict browser setting, a weak connection), the form says why and shows a Retry button.
  • Turn off ad or privacy blockers for this site, or try another browser, if it keeps failing.
  • Cloudflare is listed on our Sub-processors page for this purpose, and it receives only what it needs to tell people from automated programs.

Still stuck? See Can't sign in: the security check.

Didn't find what you needed?

Our team responds to every message personally.

Contact support