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Help Center / Clients & contacts / Deals pipeline

Deals pipeline

Track prospects on a board and convert won deals into clients.

CRM → Deals is a board for opportunities you haven't won yet. Each column is a stage, and each card is a deal.

Working the board

  1. 1

    Create a deal

    Add a deal name and the contact's name. Optionally add their email, a value and currency, and an owner from your team.

  2. 2

    Drag it through your stages

    Move deals from column to column as they progress.

  3. 3

    Convert a won deal

    When a deal reaches a Won stage, convert it to a client in one click. The new client is created with the contact's details.

Customizing your stages

  • Choose Manage stages to add, rename, reorder or delete stages.
  • Mark a stage as Won (deals here can be converted to clients) or Lost (closed and lost).
  • Search the board to find a deal by name.
A converted deal links to the client it became, so you can trace a client back to the deal they started as.

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