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Help Center / Clients & contacts / Deals pipeline
Deals pipeline
Track prospects on a board and convert won deals into clients.
CRM → Deals is a board for opportunities you haven't won yet. Each column is a stage, and each card is a deal.
Working the board
- 1
Create a deal
Add a deal name and the contact's name. Optionally add their email, a value and currency, and an owner from your team.
- 2
Drag it through your stages
Move deals from column to column as they progress.
- 3
Convert a won deal
When a deal reaches a Won stage, convert it to a client in one click. The new client is created with the contact's details.
Customizing your stages
- Choose Manage stages to add, rename, reorder or delete stages.
- Mark a stage as Won (deals here can be converted to clients) or Lost (closed and lost).
- Search the board to find a deal by name.
A converted deal links to the client it became, so you can trace a client back to the deal they started as.
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