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Help Center / Your client portal / Custom domains

Custom domains

Serve your client portal from your own domain, like portal.youragency.com.

On the Professional plan and above you can replace yourslug.orbinly.com with a domain you own, fully white-labeled, with the Orbinly badge removed.

  1. 1

    Open Settings → Branding

    Find Portal URL, which shows your current address.

  2. 2

    Enter your domain

    Use a subdomain you control, like portal.youragency.com.

  3. 3

    Add the DNS record

    Orbinly shows the record to add at your domain registrar or DNS provider. Add it exactly as shown.

  4. 4

    Check status

    Press Check status once the record is in place. Orbinly also re-checks automatically every day.

  5. 5

    Done

    When it shows Verified, your portal is served from your domain, with a secure certificate set up for you.

  • DNS changes can take anywhere from a few minutes to a few hours to spread.
  • If it shows Not verified yet, wait a little and check again. See Custom domain not verifying.
  • You can remove the domain at any time to go back to your orbinly.com address.
Only use a domain or subdomain you control. Don't point your main website's domain at the portal.

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