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Help Center / Security & privacy / Team sign-in policy

Team sign-in policy

Require two-factor authentication and automatic sign-out for your whole team.

Settings → Security has a Team sign-in policy card with two controls. It's available on every plan, for owners and admins.

Require two-factor authentication

  • Team members without an authenticator app are taken to set one up before they can use the admin.
  • You need it on your own account first (Settings → Account), so you can't lock yourself out.
  • It applies to your team. Clients are unaffected.

Sign out after inactivity

Choose when idle sessions end: Never, 15 minutes, 30 minutes, 1 hour, 4 hours or 8 hours. People get a two-minute warning first, and can keep working.

Turning on HIPAA safeguards forces both settings on.
Shared computers or client-facing laptops are the best reason to choose a short inactivity timeout.

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