Orbinly
Browse all Help Center topics

Help Center / Your client portal / Your own email domain

Your own email domain

Send client emails from your own domain so they look and land like they're from you.

By default, emails to clients come from Orbinly on your behalf, with your name and logo. On Professional and above you can send from your own domain instead.

  1. 1

    Open Settings → Branding

    Find the sending email domain section.

  2. 2

    Enter your domain

    For example youragency.com.

  3. 3

    Add the DNS records

    Add the records Orbinly lists (they authenticate your mail so inboxes trust it).

  4. 4

    Check status

    Once verified, client emails use your domain.

  • Authenticated sending improves the chance your invoices and reminders reach inboxes instead of spam.
  • Until it's verified, emails keep coming from Orbinly.
If clients say your emails land in spam, a verified sending domain is the first thing to set up. See Magic link not arriving.

Didn't find what you needed?

Our team responds to every message personally.

Contact support