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Help Center / Documents & approvals / Document requests
Document requests
Ask a client for a file with a tracked request and an upload link that needs no login.
Use Doc Requests whenever you need something from a client: a signed form, ID, brand assets, a W-9. Add the app from the App Library.
- 1
Choose Request a document
Describe what you need (for example "Signed W-9"), and add optional details or instructions.
- 2
Choose who to ask
An existing client, or anyone by name and email. You can tie it to a project and set a needed by date.
- 3
They upload it
People with portal access upload under Doc Requests. Anyone else gets an emailed link to a simple upload page, with no account needed.
- 4
You're notified
When the file arrives you get an email (if Document requests fulfilled is on) and the request flips to fulfilled with the file attached.
- The list shows each request, who it's for, when it was requested and its status.
- You can cancel a request, copy its upload link, or remove it from the list.
- Open the file straight from the request once it's been uploaded.
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