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Help Center / Your client portal / How clients pay an invoice

How clients pay an invoice

What your client sees when they pay, so you can walk them through it.

  1. 1

    They open the invoice

    From the email you sent, or under Invoices in their portal.

  2. 2

    They review it

    Line items, tax, due date and notes. You're told when they first view it.

  3. 3

    They press Pay

    They're taken to a secure Stripe page to pay by card.

  4. 4

    It's done

    The invoice shows Paid and they're sent confirmation.

  • No account is needed to pay from a payment link you copy from the invoice.
  • Under Settings → Payment method in the portal a contact can save a card so recurring invoices can be charged automatically.
  • Only contacts allowed to see billing can see and pay invoices. See Contact roles and permissions.
Card details go straight to Stripe. Orbinly never sees or stores them. More in Getting paid with Stripe.

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