Orbinly
Browse all Help Center topics

Help Center / Get help / Glossary

Glossary

The words Orbinly uses, in plain language.

TermMeaning
Agency / workspaceYour account in Orbinly: your team, clients, data and settings.
Owner / admin / memberThe three team roles. See Team members and roles.
ClientA company you do work for. Plans limit how many you have.
ContactA person at a client who can sign in to the portal.
Owner contactA client's main contact, with full access, who can invite colleagues.
PortalThe branded site your clients use.
AppAn optional tool you turn on from the App Library.
Card / tileA box on a dashboard that you can move, make bigger or smaller, and remove. It snaps to a tidy grid, and its content adapts to the size you give it.
Role (contact)Billing and/or work access for a contact. See Contact roles and permissions.
TagA label on a client that can add a message or hide apps. See Client tags.
Custom fieldAn extra detail you track on clients. See Custom fields.
ArchivePause a client: portal off, data kept, restorable.
DraftCreated but not sent or published yet. Only your team sees it.
Sign-in linkA one-time email link that signs a client in. See How clients sign in.
Stripe ConnectHow your own Stripe account is linked so client payments go to you.
WebhookA message Orbinly sends to your URL when something happens.
Sub-processorA company that handles data on Orbinly's behalf. See Sub-processors.

Didn't find what you needed?

Our team responds to every message personally.

Contact support